Kevin’s motivation for creating Waterbrook began when he searched for the ideal retirement for his parents and was unable to find it. Frustrated by a lack of high-quality accommodation options, he decided to create it for them, leading to the development of the award-winning Waterbrook Yowie Bay in 2001. Over 18 years, Kevin has evolved the Waterbrook brand to be a name that is synonymous for its luxury and Resident care. He remains as passionate as ever about creating inspired living for retirees, with his primary focus at Waterbrook being to ensure our Residents remain our number one priority.
Kevin’s Focus – “Treat everyone like your family-not negotiable”
Head of Operations
Liane possesses a wealth of hospitality and the journey of the customer experience. Her strong mix of skills and knowledge began with her induction with Hyatt Hotels, which she later cultivated in her family’s 5-star luxury country retreat hotels in regional NSW.
Liane initially entered boutique retirement in the Southern Highlands of New South Wales, which was a stepping stone into Waterbrook, where she has managed the operations of the group since 2007.
Liane is committed to ensuring that the Resident experience exceeds all expectation across every facet delivered by Waterbrook. Her curiosity and passion for all things of natural beauty is evidenced in every Waterbrook Resort.
Liane’s focus: “If we can’t give the Resident the very best experience, what are we doing here?”
Head of Sales & Marketing
Joanna has spent more than a decade in hotel management both in Australia and in London. She honed her diverse skills in sales, marketing and operational experience within a number of 5-star international hotel groups, and brings to Waterbrook an outstanding focus on customer experience and hospitality excellence. She has been a driving force within the Waterbrook Team since 2008.
Joanna’s role is to ensure a seamless transition for Residents beginning their Waterbrook journey. She provide familial connection for our Residents, involving family and friends when the time is right, and ensuring the needs of each of our Residents is well understood by the Waterbrook Team.
“Being at Waterbrook doesn’t feel like work, it’s where I belong.”